Rose’s Spa-Day Mobile Grooming, LLC Policy Agreement
Every family will be asked to read
and sign the Policy Agreement as follows:
I do here by entrust my pet(s)
to Rose Cyrus [Rose’s Spa-Day Mobile Grooming, LLC] for the purpose of grooming
my pet(s). I am aware that all due care will be taken with my pet for the
safety of pet and groomer. I am aware that neglect of my pet's coat can
be a cause for problems after grooming such as clipper/brush irritation.
If my pet is wiggly or doesn't remain still during the grooming procedure
accidents can happen such as nicks from clippers or scissors. I am aware
that if my pet's coat is matted my options are...
1. I will brush the coat out and Rose will
return at a later date and I will incur a $30 fuel fee as fuel was expended to
come to my location.
2. Rose will de-mat my pet at $1 per minute
(minimum $15) in addition to the regular groom fee.
3. My pet will receive a shave down and
start over ( additional fee for shave down or saving ears and tail if they are
matted, see above)
In the event I need to CANCEL my
appointment: I understand that I must notify Rose at least 24 hours prior to my
scheduled appointment. Leaving a message on Rose’s voicemail or email is
fine. I am also aware that should I fail to do so I will have an
additional $30 Fuel Fee added to my next grooming charges. Cancellations
may occur at anytime by Rose’s Spa-Day Mobile Grooming, LLC due to weather/road
conditions, equipment failure, etc. Every effort will be made to contact
me for rescheduling and will be on a case by case basis. There will be a
$30 fee for NSF / returned checks at which time I understand I will go to a
cash only basis.
Rose Cyrus has the right to refuse service: In the event of a pet she
can NOT safely handle. TQ'd pets will not be accommodated as they
should be done in the safety of an In-House Groomer at a Vet Clinic/Hosp.
The use of muzzles, e-collars, slings, straps, etc. are acceptable.
Grooming services can be stopped mid-groom if necessary for the safety of my
pet or groomer and I understand that I will pay a minimum of the $30 fuel
fee.
Home and Property Damages: Rose Cyrus
[Rose’s Spa-Day Mobile Grooming, LLC] will not be held responsible for damages
to my yard, home or property while on the service call for grooming of my
pet(s). As the owner or caregiver, I authorize Rose Cyrus [Rose’s Spa-Day
Mobile Grooming LLC] to perform scheduled grooming appointments while I am away
from home or property. In the case where a key is left or given to my home
Rose Cyrus will not be held responsible for any damages or theft to my home or
property. I will sign an invoice/work order each time my pet is
groomed, or leave a note with my signature should I not be available.
Signature Required for Grooming
services: I the undersigned do understand and agree to the above terms for the
grooming and maintenance of my pet(s) and in consideration of the grooming
services of Rose’s Spa-Day Mobile Grooming LLC agree to hold harmless from
damage, loss or claims arising from any known or unknown pre-existing condition
of my pet(s). The terms, special services or handling shall include but
are not limited to veterinarian emergency services in the event I am not
available. I authorize Rose Cyrus to act as my agent in the event
emergency veterinarian services, boarding, care-taking, and/or transportation
is necessary and I agree to pay all costs. Any/all damages, loss, or
claim shall include, but not be limited to death, injury or shock. Said
pre-existing conditions shall include but not be limited to advanced age,
extreme nervousness, neurosis, illness, previous injury, skin or coat
conditions or medical conditions.
I
HAVE READ AND UNDERSTAND MY RIGHT AND OBLIGATIONS AS WRITTEN TERMS IN THIS
AGREEMENT FOR THE SERVICES OF PET GROOMING THROUGH Rose’s Spa-Day Mobile
Grooming LLC.
______________________________
OWNER SIGNATURE AND DATE